Back Office User Guide

Find here all the functionalities of your back office in video and learn how to set up your own interfaces.

PROFILE

• Change the password for the backoffice

• Change the language of the back office interface

• Modify facility information Information

SETTINGS

General

• Create multiple locations on the same back office

• Change the back office wallpaper

• Choose the days and hours of opening and Happy Hour

 

Points of sale

• Add a new type of store

• Activate a card at a point of sale

• Retrieve the link(s) of the point of sale

• Download the QR Code(s) linked to the point of sale

• Define the environment of the point of sale

• Activate the service at the point of sale or pick up

• Activate the type of sale you want and choose the terms

• Activate the click & collect

• How can I add tables to my store?

• My menu is ready but does not appear online, what can I do?

• Retrieve reports

 

Controls

• Activate checkout via QR Code and choose the terms

• Activate payment later // payment on the spot

• Activate the function to request the number of place settings

• Activate the command suite function

• Make the control suite function automatic or manual

• Enable consumer commenting permission

• Force printing of certain customer information on receipts and production

• Define a minimum order amount according to the point of sale

• Insert additional instructions for the orders made

• Activate and choose the value of online tips

• Define how many minutes before the order is due the production ticket should be printed

• Define how many minutes before the order is due the production ticket should be sent to the cashier

• Activate the request for the consumer's location name

• Activate the recovery of orders by QR code

• Enable SMS or push notification when the order is ready to be picked up

• Set the number of open orders to a maximum

• Configure the number of days to order before collection

• Set up the one-time order between 2 dates

 

Delivery

• Activate shipping costs

• Define a minimum basket for delivery based on distance

• Define delivery zones in relation to distance from the facility 

 

Products

• Add a new product

• Associate a product with a card

• Make a product visible/invisible

• Hide a product

• Add a photo to a product

• Add a description to the product

• Create an option

• Add option set(s) to a product

• Select the type(s) of sales to associate with the selected products

• Move or copy a product to another category

• Manage and modify product schedules and planning periods

• Activate the need to prepare a product

• Change the price of a product

• Remove a product from the card

• Remove a product from the inventory

• Product push

• Putting the product forward

• How to create a new product?

 

Loyalty

• Activate the digital loyalty card proposal from the consumer area

• Activate the suggested loyalty card installation function on the phone

• Define the conditions for earning loyalty points

 

MENU DESIGN

• Choose the type of display to use for the consumer application: simple or classic

• Create the content of the end-customer onboarding interface

• Go from interactive to advisory

• Customize your interface (color + logo + image)

• Set the main color (at the top of the application)

• Define the secondary color (buttons of the application allowing the validation and the setting in basket)

• Define the color for the fidelity (buttons, blocks, texts)

• Insert your logo (600x600px)

• Manage/add a set

• Manage/add a section

• Manage/add a category

• Add an image to a section

• Create one or more cards

• Associate a section with a set Section, set

 

SCHEDULES & DEADLINES

• Define click & collect times

• Define delivery schedules

• Define a period of inactivity

• Define preparation and delivery times