Vous êtes propriétaire d’un établissement de restauration, vous avez mille casquettes. Pas toujours facile d’être partout en même temps. Mais heureusement de nombreux moyens sont à votre disposition, qui vous aident à vous concentrer sur votre savoir faire. Nous allons donc aujourd’hui, vous parler d’un élément capital : le logiciel de caisse.
The basis of the cash register software :
Le logiciel de caisse a mille fonctions importantes pour la gestion de votre établissement. Il est le point névralgique qui centralisera, simplifiera et gérera l’ensemble de vos commandes et de vos encaissements sur une interface unique. Le logiciel de caisse sera le lien entre vous et vos clients. Celui-ci vous aidera dans l’observation globale de votre business par des statistiques qui remonteront automatiquement dans votre comptabilité. Un logiciel bien choisi est l’assurance d’un confort et d’un gain de temps administratif.
Thanks to the back office, the cash register software allows you to make good decisions by having all the data in hand at all times.
A regulated activity:
Since January 1, 2018, regulations have changed in France. No more question of being satisfied with a simple cash register. It is now a legal obligation to take a secure and certified cash register software.
But why this obligation? It is to prevent permissive software, which allows the erasure of accounting operations. This software is therefore used to reduce tax fraud avoiding economic and financial delinquency.
The days when the crates stood proudly on the counter like a work of art are over. Little by little, they have become miniaturized and modernized. In fact, digitalization and digital technology have profoundly modernized traditional cash register software in favor of tablet-based solutions. The new modern cash registers are therefore simple, tactile, reliable and very ergonomic.
What are the functions of a cash register software and why was it created?
The configuration of the products to be sold, the order taking and of course the collection. Through the calculation of taxes or VAT due to the state, the reading of the bar code on the products, the management of stocks, the acceptance of luncheon vouchers, the payment by credit card. That's it for the basic functionalities.
Now you're faced with an obstacle course to find the rare pearl. Today's cash register software has evolved enormously, towards an ecosystem logic, where it plugs into numerous solutions to offer many more functionalities to optimize the management of a restaurant.
Your choice must take into account the achievement of the following 4 objectives:
- The satisfaction of your customers
- The simplicity
Your choice must be oriented towards achieving these 3 objectives. The cash register software alone cannot cover all of these points. In 2020, you must see it as the gateway to efficient management. The key is the solutions that you can plug into it. These are the complementary bricks that will accompany your business towards efficiency and success.
Lots of competition, lots of good products, lots of features, not easy to find your way around. Choosing the right one is crucial and it will be difficult to change it afterwards. The migration to another system is quite complicated.
Let's take a few examples to conclude:
In terms of profitability, your software must be able to connect to a high-performance inventory tool so that you have as little waste as possible and so that your purchases are simple. By connecting to Click & Collect and mobile ordering tools, you multiply your sales levers, while keeping a centralized control on the order management. We advise you not to underestimate the importance of your digital transition, which is now strategic in the restaurant world.
As for customer satisfaction, a good cash register software is first and foremost a tool that performs these basic functions brilliantly. It must be able to cash your customers easily. They like to be rewarded for their loyalty. Your choice must therefore be made for a software that will meet your customers' expectations but also your constraints in terms of loyalty: think of also looking at the software's connectivity with modern loyalty solutions.
Vos clients n’aiment pas attendre, permettez-leur de passer online ordering facilement.
For your working pleasure, choose a software that is comfortable, fast and intuitive. New modern tablet software ticks all the boxes for these adjectives. It is software that accompanies you on a daily basis, it should help you and not be a burden. Make sure you are comfortable using it.
Price is also a very important argument. It should not be your only decision factor. A software when it is good and keeps its promises is a very profitable investment. It will save you a lot of time and therefore money. Notably thanks to its connectivity to numerous third party solutions.